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Video of slides from TechTarget sponsored webcast:
Customer relationship management (CRM)
Full web/podcasts, workshops and more here

AT&T AdTech panel: Finding the Right Mobile Marketing Mix

Jeff Cotrupe leads Analytics panel at Frost & Sullivan GIL11sv

Featured Web/Podcasts & Video here

logo/link: Stratecast

Current body of work encompasses my contributions, including syndicated reports and growth consulting projects, as the leader of two research programs:
  Analytics, Customer Experience & Marketing (ACEM)
  OSS/BSS Global Competitive Strategies (OSSCS)
Only clients can view full documents, but anyone can view titles/TOCs

Jeff in TM Forum's Inside Leadership newsletter: Let's Make it a Good (Mobile and Web) Experience
  graphic: mP cube icon quoted with Accenture, BearingPoint*, Capgemini and
      Deloitte | Virgo Publishing: Billing & OSS World
 graphic: mP cube icon quoted re: bandwidth bartering | SearchEnterpriseWAN
 graphic: mP cube icon quoted in Alcatel-Lucent's Enriching Communications

Graphic/link: iTunes for InventoryArticle: Software | iTunes for inventory [Network World]
 graphic/link: ROC Resource BookArticle: Revenue Operations Center Resource Book
graphic/link: Telephony feature storyCover story: Cable broadband market [Telephony]
graphic/link: service-oriented architecture (SOA)Decision note: Service-oriented architecture (SOA)
Graphic/link: Alcatel-Lucent M&AImpact brief - M&A: Alcatel-Lucent
Graphic/link: Cisco-Webex M&AImpact brief - M&A: Cisco-WebEx
Graphic/link: green IT/corporate sustainabilityWhite paper:  Green  IT 
     
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